(623)-250-0252

Our Privacy Policy

Who we are

Our website address is: https://phxonehour.com.

Information We Collect

When you interact with our website, we collect information that you voluntarily provide to us through our online booking forms, contact forms, or direct communication channels. This information includes:

  • First and Last Name
  • Physical Property Address
  • Phone Number / Mobile Number
  • Email Address
  • Service Requests, Notes, or Mechanical Maintenance Details

How We Use Your Information

We use the data we collect strictly to deliver local HVAC services and optimize your customer experience. This includes:

  • Scheduling, dispatching, and confirming technician service appointments.
  • Sending service tracking updates, arrival alerts, or invoice notifications.
  • Responding to emergency heating and cooling service requests.

SMS & Mobile Messaging Compliance

We value your privacy and are committed to protecting your mobile information.

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or marketing brokers.
  • If you receive automated text communications from our system, you can opt out at any time by replying “STOP” or “UNSUBSCRIBE” to the message.

Third-Party Sharing Limits

We do not sell, trade, rent, or lease your personal identification information to external third parties. We only share information with trusted third-party service providers (such as our centralized GoHighLevel customer relationship management system and administrative dispatch infrastructure) solely to fulfill your requested heating or air conditioning services.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, your personal data, or our mobile messaging protocols, please contact our administrative desk directly:

One Hour Heating & Air Conditioning (Phoenix / West Valley)
9831 S 51st St Ste D133, Phoenix, AZ 85044
Main Compliance Office: +1 602-638-2884